TO MAKE A WARRANTY CLAIM, PLEASE BEGIN BY COMPLETING THE FORM BELOW. You will then be contacted by email by a customer service representative within 72 hours to complete the warranty process. More information on the Combat Warranty policy can be found below the form.
Combats* come with a ONE-YEAR, one time repair or replacement limited bat warranty, applicable to the end player/ user only.
*Combat Maxum Senior League and BBCOR bats come with a 500-DAY, one time repair or replacement limited bat warranty, applicable to the end player/ user only.
*Please refer to your bat for specific warranty terms for senior slowpitch bats.
There is NO NEED to register your bat. In order to process your return, we must have your original receipt.
We take extreme pride in our reputation for quality innovative bats, excellent value and unsurpassed customer service.The Combat warranty covers all manufacturing defects from NORMAL individual player usage, including cracking or breaking, loose or detached end cap and rattling.
While combat endeavors to ensure that our bats as manufactured meet the certification requirements of various governing associations, we cannot guarantee that our bats will remain certified after any association makes changes to its certification standards and/or procedures; as such changes are beyond our control.
What the warranty does not cover:
The policy does not cover 1. Bats that have been doctored, altered or mistreated. This includes but is not limited to shaving, and rolling. 2. Bats that have been used outside their intended market category e.g.. slowpitch bats used for baseball. 3. Bats that have been used in a commercial batting cage or for team batting practice. Combat will inspect the returned product and determine if the product damage was caused by normal use and that there is no evidence of misuse, doctoring, heating, abuse of deception. Combat has the right to report any doctored bat to the applicable association. Under no circumstances shall Combat be liable for special, indirect, incidental, or consequential damages, whether the claim is based upon warranty, contract, negligence, strict liability or other cause of action. The warranty is provided only to the original individual, and cannot be assigned or transferred.